Use of Voice Assistive Technologies for Students with Disabilities in Upper Secondary Education

Authors

DOI:

https://doi.org/10.59343/3yuyay.v5i2.8m131

Keywords:

Voice assistive technology, Inclusive education, Educational assessment, Digital accessibility

Abstract

The integration of voice-assisted technologies into inclusive education introduces new approaches to assessing students with disabilities. This study examines the user experience and perceptions of upper secondary students interacting with an inclusive web-based platform equipped with a voice interface for assessment purposes. A mixed-methods approach grounded in Design-Based Research was employed, combining qualitative and quantitative techniques. The sample consisted of 12 students with visual, motor, and hearing impairments. Data collection included structured observation, user experience inspection protocols, a focus group, and a questionnaire based on the Technology Acceptance Model (TAM). Findings indicate that voice interfaces significantly enhance accessibility, autonomy, and efficiency during assessments. Academic performance improved from an average score of 7.5 to 9.5, representing a 23.3% increase between initial and final evaluations. These results suggest a meaningful relationship between the use of voice technologies and improved academic outcomes in inclusive contexts. From a cognitive perspective, such technologies support learning mediation and the construction of meaningful knowledge among students with sensory or motor limitations. Consequently, voice-enabled platforms contribute to more accessible, equitable, and student-centered assessment practices.

Downloads

Download data is not yet available.

References

Ainscow, M. (2020). Promoting inclusion and equity in education: lessons from international experiences. Nordic Journal of Studies in Educational Policy, 6(1), 7–16. https://doi.org/10.1080/20020317.2020.1729587 DOI: https://doi.org/10.1080/20020317.2020.1729587

Alcívar Zambrano, F. (2023). Uso de tecnologías de asistencia para la inclusión de estudiantes con discapacidad. Impact Research Journal, 1(1). https://doi.org/10.63380/irj.v1n1.2023.12 DOI: https://doi.org/10.63380/irj.v1n1.2023.12

Azorín Abellán, Cecilia María, Arnaiz Sánchez, Pilar, & Maquilón Sánchez, Javier Jerónimo. (2017). Revisión de instrumentos sobre atención a la diversidad para una educación inclusiva de calidad. Revista mexicana de investigación educativa, 22(75), 1021-1045. https://ojs.rmie.mx/index.php/rmie/article/view/522/937

Carranza, I., Rebolledo, V., & Tecamalchatzi, V. (2023). El currículo como medio de transformación: un acercamiento a los fundamentos de la propuesta curricular 2022. Educación en Movimiento, 2(20), 3–9.

Casini, J. (2025). Tecnologías asistivas en educación: avances, desafíos y oportunidades para la inclusión educativa. Revista de Investigación e Innovación Educativa, 3(2), 3–15. https://doi.org/10.59721/rinve.v3i2.42 DOI: https://doi.org/10.59721/rinve.v3i2.42

CEN, CENELEC & ETSI. (2022). UNE-EN 301549:2022. Requisitos de accesibilidad para productos y servicios de tecnologías de la información y comunicación (TIC). Asociación Española de Normalización (UNE).

Council of Chief State School Officers. (2005). Accommodations manual: How to select, administer, and evaluate use of accommodations for instruction and assessment of English language learners with disabilities. Assessing Special Education Students State Collaborative on Assessment and Student Standards (ASES SCASS) & English Language Learners State Collaborative on Assessment and Student Standards (ELL SCASS).

de Benito Crosetti, B., & Salinas Ibáñez, J. M. (2016). La Investigación Basada en Diseño en Tecnología Educativa. RiiTE Revista Interuniversitaria De investigación En Tecnología Educativa. https://doi.org/10.6018/riite2016/260631 DOI: https://doi.org/10.6018/riite2016/260631

Dix, A., Finlay, J., Abowd, G., & Beale, R. (2004). Human computer interaction (3rd ed.). Pearson Education.

Fernández-Archilla, J. A., Aguilar-Parra, J. M., Álvarez-Hernández, J. F., Luque de la Rosa, A., Echeita, G., & Trigueros, R. (2020). Validation of the Index for Inclusion Questionnaire for Parents of Non-University Education Students. International Journal of Environmental Research and Public Health, 17(9), 3216. https://doi.org/10.3390/ijerph17093216 DOI: https://doi.org/10.3390/ijerph17093216

Gobierno de México. (2019). Decreto por el que se expide la Ley General de Educación y se abroga la Ley General de la Infraestructura Física Educativa. Diario Oficial de la Federación. http://www.diputados.gob.mx/LeyesBiblio/ref/lge/LGE_orig_30sep19.pdf

Granić, A. (2022). Educational technology adoption: A systematic review. Education and Information Technologies, 27(7), 9725-9744. https://doi.org/10.1007/s10639-022-10951-7 DOI: https://doi.org/10.1007/s10639-022-10951-7

Guillen, D, Guillen, A. & Peralta-Gamboa, D. (2025). From policy to practice: A systematic review of inclusive education, assistive technologies, and persistent barriers. Scientific Culture, 11(3.1), 1367–1374. https://doi.org/10.5281/zenodo.11325126

Hassen, M. Z. (2025). Developing Adaptive Learning Technologies with AI for Students with Disabilities. Science Journal of Education, 13(5), 179-187. https://doi.org/10.11648/j.sjedu.20251305.14 DOI: https://doi.org/10.11648/j.sjedu.20251305.14

Instituto Nacional para la Evaluación de la Educación. (2019, 2 de mayo). Criterios técnicos específicos de diseño universal de instrumentos de evaluación educativa. Diario Oficial de la Federación. http://sidofqa.segob.gob.mx/notas/5559157

Kawesa, E. S., Nimusiima, C., Seeley, J., & Bannink Mbazzi, F. (2024). Selection of a classroom observation tool for disability inclusion in Uganda. African Journal of Disability, 13(0), a1485. https://doi.org/10.4102/ajod.v13i0.1485 DOI: https://doi.org/10.4102/ajod.v13i0.1485

Kirkpatrick, A., O’Connor, J., y Cooper, M. (2018). Web Content Accessibility Guidelines (WCAG) 2.1. http://www.w3.org/TR/2018/PR-WCAG21-20 180424/.

Márquez García, J. A., Gallego Gómez, C., Tapia López, A., & Schlosser, M. J. (2024). Applying the technology acceptance model to online self learning: A multigroup analysis. Journal of Innovation & Knowledge. DOI: 10.1016/j.jik.2024.100571 DOI: https://doi.org/10.1016/j.jik.2024.100571

Martin, PA, Daley, D., Hutchings, J., Jones, K., Eames, C. y Whitaker, CJ (2010). Herramienta de Observación Profesor-Alumno (T-POT): Desarrollo y Prueba de una Nueva Medida de Observación en el Aula. School Psychology International , 31 (3), 229-249. DOI: https://doi.org/10.1177/0143034310362040

Memisevic, H., Hadžić, S. (2025). Assistive Technology in Inclusive Education. In: Bennett, G., Goodall, E. (eds) The Palgrave Encyclopedia of Disability. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-40858-8_508-1 DOI: https://doi.org/10.1007/978-3-031-40858-8_508-1

Mukhtarkyzy K, Smagulova L, Tokzhigitova A, Serikbayeva N, Sayakov O, Turkmenbayev A and Assilbayeva R (2025) A systematic review of the utility of assistive technologies for SEND students in schools. Front. Educ. 10:1523797. doi: 10.3389/feduc.2025.1523797 DOI: https://doi.org/10.3389/feduc.2025.1523797

Organización de Estados Iberoamericanos (OEI). (2022). Educación inclusiva. https://oei.int

Organización de las Naciones Unidas para la Educación, la Ciencia y la Cultura (UNESCO. (2017). La Agenda 2030 para el Desarrollo Sostenible. https://es.unesco.org/creativity/sites/creativity/files/247785sp_1_1_1.compressed.pdf

Organización Mundial de la Salud. (2022). Assistive technology. https://www.who.int/news-room/fact-sheets/detail/assistive-technology

Ortiz Escobar, L. M., Chavarría, M. A., Schönenberger, K., Hurst, S., Stein, M. A., Mugeere, A., & Rivas Velarde, M. (2023). Assessing the implementation of user centred design standards on assistive technology for persons with visual impairments: A systematic review. Frontiers in Rehabilitation Sciences, 4, 1238158. https://doi.org/10.3389/fresc.2023.1238158 DOI: https://doi.org/10.3389/fresc.2023.1238158

Partarakis, N., & Zabulis, X. (2024). A Review of Immersive Technologies, Knowledge Representation, and AI for Human-Centered Digital Experiences. Electronics, 13(2), 269. https://doi.org/10.3390/electronics13020269 DOI: https://doi.org/10.3390/electronics13020269

Partnership for Assessment of Readiness for College and Careers (2017). PARCC accessibility features and accommodations manual: Guidance for districts and decision-making teams to ensure that PARCC summative assessments produce valid results for all students (6th ed.). PARCC. https://www.aps.edu/assessment/parcc-documents-folder/parcc-accessibility-features-accommodations-manual-11-14_final.pdf

Pushpakumar, R., Karun Sanjaya, S., Rathika, S., Alawadi, A. H., Makhzuna, K., Venkatesh, S., & Rajalakshmi, B. (2023). Interacción persona computadora: Mejorando la experiencia del usuario en sistemas interactivos. E3S Web of Conferences, 399, 04037. https://doi.org/10.1051/e3sconf/202339904037 DOI: https://doi.org/10.1051/e3sconf/202339904037

Saabi, N., Chlioui, I. y Radgui, M. (2025). Una revisión de la tecnología de asistencia en educación especial. Actas de Ingeniería, 112 (1), 45. https://doi.org/10.3390/engproc2025112045 DOI: https://doi.org/10.3390/engproc2025112045

Santini, F. de O., Sampaio, C. H., Rasul, T., Ladeira, W. J., Kar, A. K., Perin, M. G., & Azhar, M. (2025). Understanding students’ technology acceptance behaviour: A meta-analytic study. Technology in Society, 81, 102798. https://doi.org/10.1016/j.techsoc.2024.102798 DOI: https://doi.org/10.1016/j.techsoc.2024.102798

Secretaría de Educación Pública. (2019). Estrategia nacional de educación inclusiva. Gobierno de México. https://www.gob.mx/sep/articulos/la-sep-hizo-llegar-al-congreso-de-la-union-las-estrategias-que-mandataron-las-reformas-constitucionales-en-materia-educativa

Secretaría de Educación Pública. (2019). Hacia una Nueva Escuela Mexicana. https://educacionbasica.sep.gob.mx/multimedia/RSC/BASICA/Documento/201908/201908-RSC-m93QNnsBgD-NEM020819.pdf

Secretaría de Educación Pública. (2019). Hacia una Nueva Escuela Mexicana. https://educacionbasica.sep.gob.mx/multimedia/RSC/BASICA/Documento/201908/201908-RSC-m93QNnsBgD-NEM020819.pdf

Song, Y., & Kong, S.-C. (2017). Investigating Students’ Acceptance of a Statistics Learning Platform Using Technology Acceptance Model. Journal of Educational Computing Research, 55(6), 865-897. DOI: https://doi.org/10.1177/0735633116688320

Tai, J., Ajjawi, R., Bearman, M., Boud, D., Dawson, P. y Jorre de St. Jorre, T. (2023). Evaluación para la inclusión: replanteando las estrategias contemporáneas en el diseño de evaluaciones. Investigación y Desarrollo en Educación Superior, 42 (2), 483–497. https://doi.org/10.1080/07294360.2022.2057451 DOI: https://doi.org/10.1080/07294360.2022.2057451

World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF). Global report on assistive technology. Geneva: World Health Organization and the United Nations Children’s Fund (UNICEF) (2022).

Uso de Tecnología Asistiva de Voz para Estudiantes con Discapacidad en Nivel Medio Superior

Published

2025-09-30

How to Cite

Cerón-Garnica, C. (2025). Use of Voice Assistive Technologies for Students with Disabilities in Upper Secondary Education. YUYAY: Estrategias, Metodologías & Didácticas Educativas, 5(2), 177-206. https://doi.org/10.59343/3yuyay.v5i2.8m131

Similar Articles

1-10 of 90

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)